Frequently Asked Questions

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  1. When will my order ship?

    Please note shipping timeframes do not include time needed to fulfill your order. Orders may take up to 3-5 business days to be fulfilled and shipped, unless noted as a "preorder" with later shipping. You can view our shipping policies here.

  2. How much is shipping?

    Shipping rates for items from the shop will vary by service type and weight/size of order. Refer to the checkout page for accurate shipping and handling amounts, as well as estimated transit times. More shipping information can be found here.

  3. What is the return policy?

    You can return your unwashed, unworn apparel items within 30 days for a refund! Please start a conversation with Customer Service for return instructions. Items not eligible for return are sale items marked as "Final Sale", washed/worn merchandise, drinkware, and "Mystery" promotional items. You are welcome to use any form of shipping method to return items to us, as we do not provide return shipping labels. 

    All non-apparel items are FINAL SALE. Please review all items carefully before placing your order. All items in your cart are listed for review before purchase.

  4. How will my order be shipped?

    Though we use a variety of shipping methods, our two primary methods of shipping are United States Postal Service and UPS. The shipping method used for each order will be determined by several factors including the weight/size of your package, the type of package, and the shipping destination. Please note shipping timeframes do not include time needed to fulfill your order. Visit our shipping page for further clarification.